Business Operations Analyst

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At Extenda Retail we are building a Professional Services business operations team to work on supporting the Professional Services management team to operate and steer the organization in the most optimal way. We have an ambition to build a strong culture of data-driven decision-making requiring timely, accurate, and actionable intelligence that delivers significant business value.

We are now looking for a creative, dynamic and results driven individual to add significant value to the Extenda Retail Professional Services team by analyzing the operational data and to contribute to the business plan and actions ahead.

Business Operations Analyst at Extenda Retail

In the role as Business Operations Analyst you will develop and deliver financial status presentations and tracking mechanisms to Professional Services managers, executive management and the owners as required to keep company leadership informed of the company's financial and operational health. Your aim is to help grow profitability and scale the business by assisting the operational execution of our Professional Services Organization. 

Responsibilities include

  • Project setups; ensure complete and accurate project set up and maintenance consistent with the contract statement of work for all projects.
  • Metrics reporting; collaborate with Professional Services management team to validate and support monthly KPIs.
  • Budget and forecast; collaborate with Professional Services management team and Finance
  • Billing/Invoicing; collaborate with accounting and account receivables teams to get accurate data feeds to track revenue and collections.
  • Continuous Improvements; proactively identify and implement operational enhancements that meet business requirements.
  • Support the financial management and analysis of revenue forecasting and follow-up.
  • Use MS Excel or similar spreadsheets to organize and present financial and deliverable data.
  • Coordinate and communicate the financial and operational calendar with PS management team

We are looking for...

A Business Operations Analyst that will bring a significant value to the Extenda Retail Professional Services team by analyzing the operational data and to contribute to the business plan and actions ahead. To succeed in the role, you should be a self-starter with strong analytical and communication skills. We think that you have a strong attention to detail and excellent problem solving skills together with a strong desire to put the financial numbers into a business context.

Required qualifications include the following

  • Bachelor’s degree in Economics/Finance or similar experience
  • Minimum of 4-5 years of experience in the areas of business management and/or business operations in mid-to-large scale software organizations
  • Self-motivated and driven
  • Strong verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams

Preferred qualifications:

  • Strong business analysis and functional experience with quantitative and analytical skills. 
  • Intermediate Excel skills (Pivot Tables, VLookups).


Position will be located in Stockholm.

Joining Extenda Retail you will get the opportunity to…

Join a workplace with a young and social work environment where you get exciting and professional challenges and work with competent colleagues with a specific expertise in retail. You will get the opportunity to work with a Scandinavian based company that operates as market leaders in a highly competitive space. We work in cross functional teams united by our mission of simplifying shopping through innovation and our retail industry experience and expertise.

Or, know someone who would be a perfect fit? Let them know!


Lindhagensgatan 94
112 18 Stockholm Directions


KNOWLEDGE: We know our products, our customers, our services and our market


CURIOSITY: We want to innovate, know more and understand

TRUST: We see people as able, having good intent and showing accountability

COURAGE: We focus on long term results and quality

Already working at Extenda Retail?

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