What We Do
In the Professional Services team, we are experts in our applications, in retail and in the best practice processes of implementing retail solutions. Our main purpose is to bridge the gap between our products and our clients. We aim to always create value and deliver the best possible services for our clients, which includes doing:
- Successful implementation and configuration services
- Integration consulting - ensuring successful end-to-end integrations
- Retail advisory and consulting services
- Training and onboarding of new services and features
For us in the Professional Services team it is important to ensure client satisfaction by maximizing the use of our product. Therefore we also customize solutions and make sure our clients get the latest updates and reach full potential in the use of our products.
How We Do It
In Professional Services we work in dedicated clients teams where you function as an expert in your client's business, processes and needs. We offer solutions in different segments of retail, such as grocery, fashion, pharmacy, warehouse management, and logistics. Therefore we have a broad variety of clients who need various amounts of time from us.
We favor a modern way of working with an agile approach where we integrate the clients early in the process and focus on delivering value from an early stage. We have cross functional teams that consist of Product Owners, Client Delivery Managers, Solution Architects, Application Consultants, Software Engineers and Quality Assurance Engineers. Depending on the role you have, you might interact with Engineering, Product Strategy, Sales, Marketing and/or Client Services. In the Professional Services team we also work closely with our near-shore and off-shore teams, our partners Capgemini and Stefanini.
This Makes Us Excited
At Extenda Retail we believe our Hii Retail Cloud Platform product portfolio built on the latest technology will be the last solution you ever need to invest in as a client. To be able to implement and onboard these solutions to our clients is an inspiring task that creates engagement within the team. Especially when it is a product we truly believe in and are proud of. We have already received high satisfaction among the ones already using Hii Retail as well as a big interest from both existing and new clients to implement it. Another product we are as proud of is our cloud-based warehouse management system called NYCE.LOGIC. The fact that it is going so well for NYCE.LOGIC, that we have started to spread the product to more countries in Europe and that we continuously need to expand the team, that is something that additionally creates engagement within the team.
Why Extenda Retail?
“Extenda Retail is an inspiring company that continuously ensures to be relevant on the market. For us, employees, this means constantly getting possibilities for further development, both competence-wise and role-wise. I feel I have experienced this during my 9 years and 7 positions that I have held at the company over the years. Extenda Retail is truly a company that allows and inspires its employees to grow as professionals.”
Why Extenda Retail?
"Working for a company that values entrepreneurship, agility, and supportiveness can be a transformative experience, allowing you to grow both personally and professionally while contributing to a culture of innovation."
Colleagues In Our Team
